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When services are canceled, you’ll have your confirmation number and email as proof of confirmation. If you’re planning to cancel services in person, take your equipment with you to avoid having to take another trip later on.

Ask for a technician to pick up your equipment.

Purchase pre-paid return boxes from Mediacom.

You can return it in one of three ways, and only the first option is free. If you don’t return it, you’ll probably find an extra expense on your final bill because they’ll charge you for it. Return equipmentĪfter your account has been canceled through one of the above methods, you’ll need to return their equipment. If early termination fees apply, they will tell you prior to canceling your services. They’ll also ask you security questions to verify your account. When there, you’ll need to request cancelation, share your reason for canceling, and show proof of ID. If you want to cancel your services in person, you can do so at any Mediacom location. A confirmation email will be sent to the email address on file for proof of cancelation. They will advise you of any early termination fees and process your cancelation request while you’re chatting with them. They will then ask you to answer security questions to verify your identity. The live chat agent will request your account number and reason for cancellation. A bot will direct your chat to a live agent right away. Open up a chatbox and enter the reason for your chat - your request for service cancelation. This is great for busy people who want to multitask and do other things while taking care of this to-do item. Like many companies, Mediacom has jumped on the live chat bandwagon. They will also inform you of any early termination fees that apply prior to canceling. Once these steps are completed, they will request a reason for cancelation, ask you to confirm that you want to cancel services, and cancel the account. You’ll also need to successfully answer security questions so they can verify your identity. When talking with a representative, you will need to provide them with your account number or phone number associated with the account. This is the department that handles service cancelation. Calling the company is one of the fastest methods for canceling your account.Ĭall 1-87 to speak with a Mediacom representative in the Customer Retention department. Mediacom is excellent at providing multiple contact routes. Note: You may receive a final bill for any amount you owe including early termination fees. Once you reply to this email, they will cancel your services and send a confirmation email.

Ī customer representative should contact you within 24-48 hours and request confirmation of your desire to cancel services. Send your cancelation request and account number from the email associated with your account to. In order to cancel your account, you’ll need to provide them with your account number and a written request to cancel services. This is a great option for busy people who don’t mind waiting a few days for cancelation approval. One way to cancel your services is via email. » MORE: Easy as 1-2-3, make an online will in minutes. Thankfully, when it comes to Mediacom, the steps are simple, and they provide several ways to cancel services.

#Mediacom bill pay locations how to#

How to Cancel Your Own Mediacom ServiceĬanceling services such as cable, internet, and phone services tend to get a bad rap because of the many hoops a company makes you jump through.

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Use the steps below to say goodbye to the cable, internet, phone, and TV provider. If you or a deceased loved one has a Mediacom account, you’ll find this to be one of a few services that provide multiple ways to cancel services.

Frequently Asked Questions: Cancel Mediacom Service.

How to Cancel a Deceased Loved One’s Mediacom Service.

How to Cancel Your Own Mediacom Service.

While it’s important to make sure you’re not racking up fines or penalties when you do cancel, cancelation is generally available regardless of when you want to pull the plug.

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Whether you’re ready to move on from one cable service to another, you’re finished with a trial period, or you’re simply tired of paying another monthly bill, there will come a time to cancel your services.